Full Show: Residential School denialism, A useless masters degree & Terrible customer service

How to respond to residential school denialism Guest: Sean Carleton, Ph.D Associate Professor, Departments of History & Indigenous Studies Even a Masters Degree won’t help you get a job anymore Guest: Viet Vu, Manager of Economic Research at the DAIS Public policy think tank at Toronto metropolitan University Customer Service lines are dropping calls on purpose? Guest: Amas Tenumah,  Author & keynote speaker and consultant in Customer Experience, Technology & Stoicism. The Canada post strike is hitting seniors the hardest Guest: Gabrielle Gallant, director of policy at the National Institute on Ageing What is the Dunning-Kruger Effect? Guest: David Dunning, American social psychologist and professor of psychology at the University of Michigan Learn more about your ad choices. Visit megaphone.fm/adchoices