Future of HR Tech: Is The Front-End Eating The Back End, or Vice Versa? episode artwork

EPISODE · Mar 16, 2026 · 18 MIN

Future of HR Tech: Is The Front-End Eating The Back End, or Vice Versa?

from The Josh Bersin Company · host Josh Bersin

HR Technology is on a collision course with AI companies, desktop productivity tools, and middleware providers. Where is all this going? In this podcast I explain why this is a question of “back-end” vs. “front-end” and how the ERP software architectures of the past (present) are colliding with the AI tools and interfaces of the future. The bottom line is not “who wins” but rather how well do you think through the use-cases and employee experiences you want to provide? Read this article for more details and stay tuned for a bunch of announcements this week that will bring much of this to your company. Additional Information Get Ready For A Wild Time In HR Technology The World of Corporate Training Lurches Toward Enablement Digital Twins Are Here, And They Make You More Productive Get Galileo. We put ALL our research, case studies, and models in there. It’s like the Bloomberg Terminal, Encyclopedia Britannica, and HR Expert with new research, vendors, and case studies every day.         Chapters (00:00:00) - HR Technology: The Future of IT(00:11:00) - The Future of HR IT Is AI

HR Technology is on a collision course with AI companies, desktop productivity tools, and middleware providers. Where is all this going? In this podcast I explain why this is a question of “back-end” vs. “front-end” and how the ERP software architectures of the past (present) are colliding with the AI tools and interfaces of the future. The bottom line is not “who wins” but rather how well do you think through the use-cases and employee experiences you want to provide? Read this article for more details and stay tuned for a bunch of announcements this week that will bring much of this to your company. Additional Information Get Ready For A Wild Time In HR Technology The World of Corporate Training Lurches Toward Enablement Digital Twins Are Here, And They Make You More Productive Get Galileo. We put ALL our research, case studies, and models in there. It’s like the Bloomberg Terminal, Encyclopedia Britannica, and HR Expert with new research, vendors, and case studies every day.

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Future of HR Tech: Is The Front-End Eating The Back End, or Vice Versa?

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HR Technology is on a collision course with AI companies, desktop productivity tools, and middleware providers. Where is all this going? In this podcast I explain why this is a question of “back-end” vs. “front-end” and how the ERP software...

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