Future-proof your skill set: Human centred design

from Xero Now · host Xero

Have you heard of "human centred design"? More and more businesses are using this approach to create memorable and frictionless customer experiences. Join Steve Kelly as he chats to two fellow Xeros who help guide us through this concept and how small businesses can benefit from it. Our guests are Courtney Martyn (Head of Service Design, Xero) and Duncan Buchanan (Product Manager, Xero). To have your say click on the link below: https://www.surveygizmo.com/s3/5827281/Xero-Now-Feedback

Episode metadata supplied by the publisher feed · Published Sep 10, 2020

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Future-proof your skill set: Human centred design

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