PODCAST · business
Xero Now
by Xero
Great business interviews from around the globe. Tune into Xero Now as we chat to an inspiring bunch of people from the Xero community, industry professionals, and other special guests.
Episodes
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Value driven consumers and the empathetic small business
For the final week of this series Rachel Powell, Xero's Chief Customer Officer, asks her guests Zhi-Ying Barry from Forrester and Diane Deng from Forrester Consulting about their favourite insights of The Next Chapter for Small Business study and what they might mean for small businesses moving...
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Why creating meaningful connections with your customers is critical
The ability to create meaningful connections with the community is one of small businesses key competitive advantages and even more so during the current climate. Rachel Powell, Xero's Chief Customer Officer, and her guest Zhi-Ying Barry from Forrester and Diane Deng from Forrester Consulting…
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How digital technology is crucial to small business success
Rachel Powell, Xero's Chief Customer Officer, and her guests Zhi-Ying Barry from Forrester and Diane Deng from Forrester Consulting take a deep dive into one of the insights in The Next Chapter for Small Business study that showed how digital technologies, and in particular cloud or web-based...
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How some small businesses survived, and even thrived during COVID-19
To uncover the true impact of the pandemic on small businesses Xero commissioned The Next Chapter for Small Business study by Forrester. In this 4 part series Rachael Powell, Xero's Chief Customer Officer, talks with Zhi-Ying Barry and Diane Deng from Forrester to delve into the insights of the...
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Effective communication
There are so many different modes of communication to choose from, email, Zoom meetings, online messaging, and if you’re lucky enough to meet in person, face-to-face. Join Melanie Morris (Head of Bookkeeping, Xero) as she talks about the principles of effective communication with some experts.…
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Future-proof your skill set: Human centred design
Have you heard of "human centred design"? More and more businesses are using this approach to create memorable and frictionless customer experiences. Join Steve Kelly as he chats to two fellow Xeros who help guide us through this concept and how small businesses can benefit from it. Our guests…
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When your business is struggling
Jared from the Xero team speaks with two experts working hard to help businesses through these tough times during COVID-19. Leanne Faulkner who helps many small business owners’ with their mental health and Matthew Addison, the Executive Director of the Institute of Certified Bookkeepers in...
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Tribe on where to spend your marketing money
If you had $100 to spend on marketing, where should you invest it? What products and platforms will give you the most bang for your buck? In this episode we speak to Anthony Svirskis, CEO of social media marketing company Tribe. He joins Joel Hanna from the Xero team to explore the best use of a...
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The impact of COVID-19 on women in work
WOX, or Women of Xero, is an internal group where Xero employees discuss the issues facing women in the workplace. For this episode WOX very kindly allowed the Xero Now crew to record their most recent forum on the disproportionate impact of COVID-19 on women in the workplace. Kate Roberts,...
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Dealing with difficult customers and clients
Mel Morris from the Xero team in New Zealand leads a panel discussion with three Xero customer experts. They share their stories and strategies for handling difficult customers in an effective way. Do you know how to deal with a difficult customer? Is the customer always right? To have your say…
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Head of Change Eve McKenzie on dealing with the challenges of change
Stephen Kelly from the Xero team in Melbourne connects with Eve McKenzie, Xero's Head of Change Capability, to discuss building agility, resilience, and competitive advantage using change management techniques. They talk about how you can empower yourself and your people by building coping...
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Dr Suzanne Anderson on thriving through crisis
Jenny Choo from the Xero team in Singapore talks to Dr Suzanne Anderson, Psychotherapist and Director of Restorative Community Counselling about the importance of community, boundaries, systems, virtual hugs and more. This episode continues our conversation about resilience and wellness. To have...
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Dr. Grant Blashki on building resilience in a virtual world
Joe Salvati from the Xero team in Melbourne connects with Dr. Grant Blashki (Beyond Blue and the Nossal Institue at Melbourne University) to discuss good habits, routines and practices that build resilience and wellness in a virtual working environment. To have your say on the future of Xero Now,...
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Xero's Chief Customer Officer Rachael Powell on the importance of engagement, belonging, play and trust
Hayley Curcio from the Xero team in Melbourne is joined by Rachael Powell to discuss all things wellbeing. Rachael is Xero's Chief Customer Officer and holds a Masters Degree in positive psychology. She's successfully implemented her E.B.I.T.D.A. Framework for Wellbeing in Business at Xero and is...
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Studio 281 and GoodOrdering on contingency planning and the value of building community
Becca Smith from the Xero team in the UK chats with Georgia from Studio 281 and Jackie from GoodOrdering. Both Studio 281 and GoodOrdering took the COVID-19 situation as an opportunity to embrace their communities and focus on creating new revenue streams. To have your say on the future of Xero...
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The Swet Gym and Paintvine on pivoting their way through COVID-19
Mel Morris from the Xero team in New Zealand chats with Natasha from the Swet Gym and Alex from Paintvine. Natasha and Alex share how they shifted their focus rapidly to respond to the COVID-19 global pandemic and the resulting social distancing rules. To have your say on the future of Xero Now,...
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ABOUT THIS SHOW
Great business interviews from around the globe. Tune into Xero Now as we chat to an inspiring bunch of people from the Xero community, industry professionals, and other special guests.
HOSTED BY
Xero
CATEGORIES
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Frequently Asked Questions
How many episodes does Xero Now have?
Xero Now currently has 16 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Xero Now about?
Great business interviews from around the globe. Tune into Xero Now as we chat to an inspiring bunch of people from the Xero community, industry professionals, and other special guests.
How often does Xero Now release new episodes?
Xero Now has 16 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Xero Now?
You can listen to Xero Now on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Xero Now?
Xero Now is created and hosted by Xero.
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