EPISODE · Jul 19, 2023 · 32 MIN
Gaining Loyalty From the Most Demanding Customers, with Mark Warren, Vice President of Facilities, Real Estate & Development at KinderCare
from Elevating Brick & Mortar · host ServiceChannel
In this episode of Elevating Brick and Mortar, Sid interviews Mark Warren about how valuable physical spaces are to the entire childcare industry. Mark describes the importance of a well-maintained brick and mortar to establish trust with his clients–parents of young children. TIMESTAMPS**(00:23) - Mark’s beginnings **(05:48) - Buildings and brand perception**(09:08) - Mark’s expanding role**(10:53) - The importance of KinderCare Teachers**(13:00) - Thinking about location**(13:48) - The labor shortage**(18:42) - Supply chain issues**(21:25) - Emerging technologies**(26:27) - Making KinderCare sustainableSPONSORServiceChannel brings you peace of mind through peak facilities performance.Rest easy knowing your locations are:Offering the best possible guest experienceLiving up to brand standardsOperating with minimal downtimeServiceChannel partners with more than 500 leading brands globally to provide visibility across operations, the flexibility to grow and adapt to consumer expectations, and accelerated performance from their asset fleet and service providers.LINKSConnect with Mark on LinkedInConnect with Sid Shetty on LinkedinCheck out the ServiceChannel Website Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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What this episode covers
On today’s episode, we talk with Mark Warren, Vice President of Facilities, Real Estate & Development at KinderCare Education. KinderCare is the nation’s largest provider of unparalleled early learning. There, Mark leads selection and building-value engineering to accelerate company growth. In this interview, he’ll talk about how valuable physical spaces are to the entire childcare industry. Mark describes the importance of a well-maintained brick and mortar to establish trust with his clients–parents of young children.
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Gaining Loyalty From the Most Demanding Customers, with Mark Warren, Vice President of Facilities, Real Estate & Development at KinderCare
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