Gerad Collingwood - Boundary Work: The Missing Skill in Change Management

What this episode covers

Why do organisations get stuck? Why do teams keep revisiting the same issues, projects stall despite good intentions, and decisions seem to circle endlessly without creating real movement? In this episode of Conversations of Agile Change, Dr Jen Frahm is joined by change practitioner, ACLI alumnus and founder of Change Rebounded, Gerad Collingwood, for a fascinating exploration of boundaries and their role in organisational change. Drawing on his studies in organisational dynamics and his practical experience leading change, Gerad introduces a powerful idea: that many organisational challenges can be understood through the lens of boundary work. Together, Jen and Gerad explore how boundaries shape behaviour, influence power, create safety, enable innovation, and determine whether organisations become stuck or move forward. Along the way, they discuss: Why organisations get stuck and how to recognise the signs The relationship between boundaries, certainty and psychological safety How agile ways of working rely on continuously redrawing boundaries The connection between boundaries and power Why assumptions are often invisible boundaries What AI is teaching us about clarity, constraints and decision-making Practical ways leaders and change practitioners can create movement This is a thought-provoking conversation that will change the way you think about change management, leadership and organisational effectiveness.

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