Get Out and Kiss Babies: Why Your Customers Need to See Your Face

You're the face of the shop — act like it. In this episode, Jim Carr unpacks why getting out of the office, shaking hands, and "kissing babies" isn't politics… it's leadership. Whether it's a customer visit, trade show, or just showing up when it counts, your presence is your most powerful tool. Inside This Episode: What "kissing babies" really means in manufacturing How trust builds faster in person — and why that boosts your bottom line Real examples from the field where face-time made the difference How to make customer visits a strategic weapon, not a time suck If you're hiding behind email or think your sales team's got it covered — this one's for you.