Get the Most Out of Your Agency Feat. IronPlane Head of Projects, Jared Shields

Kicking off our series on how to get the most out of your Agency, Tim speaks with Jared Shields Head of Projects at eCommerce agency IronPlane. In this segment, they focus on the following topics:• Why is your agency relationship important?• Client and agency stakeholders• Why a strong client team lead is essential• The basics of good bug reporting• How to manage things that go wrong (and something will go wrong)• Why a positive relationship encourages a successful project• A few words about agency billing• Waterfall vs Agile projects• Don’t bottle things up.