Getting Corporate Culture Right in Healthcare

A longtime favorite of ours is back for today’s episode of Healthcare Experience Matters. Kathleen Lynam joins us to chat about getting corporate culture right in healthcare. The backbone of today’s conversation comes from an article that was released last fall from an issue of MIT Sloan Management Review. The article is called “10 Things Your Corporate Culture Needs to Get Right.” You can read the article for free here: https://sloanreview.mit.edu/article/10-things-your-corporate-culture-needs-to-get-right/   The takeaways from this article can apply to all industries. Kathleen tailored this conversation to the specifics of healthcare and the patient experience.  Kathleen is an Executive Coach and Senior Advisor with Healthcare Experience Foundation (HXF). She is a registered nurse with decades of both clinical and managerial experience. She has worked for different healthcare institutions throughout the New York metropolitan area. We are grateful for her insight and observations. Learn more: https://healthcareexperience.org/healthcare-corporate-culture/