Getting to Standard Work in Health Care with Patrick Graupp & Martha Purrier

Patrick Graupp began his training career atthe SANYO Electric Corporate Training Center in Kobe, Japan, after graduatingwith highest honors from Drexel University in 1980. There he learned to deliverTWI and other training to prepare employees for assignment outside of Japan. Hewas transferred to a compact disc fabrication plant in Indiana, where heobtained manufacturing experience before returning to Japan to lead SANYO’sglobal training effort. Graupp earned an MBA from Boston University during thistime and was later promoted to the head of Human Resources for SANYO NorthAmerica Corp. in San Diego, California, where he settled. Grauppdelivered a pilot project in 2001 to reintroduce TWI in the United States. Thepositive results encouraged him to leave SANYO in 2002 to deliver the TWIprogram on a wider scale throughout the United States in the same manner as hehad been taught in Japan. He described this in his book The TWI Workbook:Essential Skills for Supervisors, a Shingo Research and ProfessionalPublication Prize recipient for 2007. With colleagues in Syracuse, NY he helpedfound the TWI Institute which has developed over 3,000 certified trainers whoteach TWI on six continents in over 30 countries in 18 languages. He is theauthor of numerous books on TWI including Creating an Effective ManagementSystem: Integrating Policy Deployment, TWI, and Kata which was published in2020. MarthaPurrier is a registered nurse with over 30 years of experience in thehealth care setting. She earned a master’s degree specializing in the clinicalcare of patients with cancer and in the training of nurses. During the past 20years, she has worked at Virginia Mason Medical Center in Seattle, Washington,in a variety of positions: Oncology Clinical Nurse Specialist, Director ofInpatient Oncology and IV Services, Director of the Kaizen Promotion Office andDirector of Nursing Services at Bailey-Boushay House. Virginia Mason adoptedLean as a management methodology in 2001, and Purrier was certified in RapidProcess Improvement Workshops in 2006. During her work in IV therapy, the teamwon the Mary McClinton Patient Safety award for the application of Leanmethods, which produced increased safety for patients receiving central lines.In 2008, Purrier was appointed to the Kaizen Fellowship Program. She is acertified instructor of the TWI Job Instruction program and has spokeninternationally on the application of TWI and Lean to health care.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact [email protected] if you have any questions about claiming credit.