Ghostwork: the invisible world of work behind AI

Episode 15 of the The Gig Work Podcast podcast, hosted by WageIndicator Foundation, titled "Ghostwork: the invisible world of work behind AI" was published on March 4, 2025 and runs 50 minutes.

March 4, 2025 ·50m · The Gig Work Podcast

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Summary

They are invisible, ubiquitous and indispensable for the development of artificial intelligence (AI): ‘ghost workers’. Millions of people worldwide annotate, check and translate texts and images so that AI can understand and process the information. Who are these people and what drives them? What about their well-being? And what impact do their poor working conditions have on the development of AI? To learn more about this, I sat down with researcher Claartje ter Hoeven of Utrecht University for The Gig Work Podcast from the WageIndicator Foundation.

Episode Description

They are invisible, ubiquitous and indispensable for the development of artificial intelligence (AI): ‘ghost workers’. Millions of people worldwide annotate, check and translate texts and images so that AI can understand and process the information. Who are these people and what drives them? What about their well-being? And what impact do their poor working conditions have on the development of AI? To learn more about this, I sat down with researcher Claartje ter Hoeven of Utrecht University for The Gig Work Podcast from the WageIndicator Foundation.

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