Glenn Scher: Building Community, Trust, and Value at Carpets To Go

In this episode of Grit Won't Quit, Tom sits down with Glenn Scher, owner of Carpets To Go, to talk about building a business rooted in community, trust, and long-term relationships. Glenn shares the story behind their incredible pay-it-forward event, where Carpets To Go gave away over 400 rugs to college students furnishing their dorm rooms. With locations in Brick and Howell, Glenn explains why creating a no-pressure shopping environment has been a cornerstone of their success and how that mindset has helped them become a go-to resource for contractors and interior designers. The conversation also dives into the importance of customer reviews, how Carpets To Go earned over 800 five-star Google reviews, and why actively asking for feedback matters. Glenn discusses his strategy of buying inventory in bulk to pass savings directly to customers, along with real-life moments on the showroom floor that remind him why he loves what he does. This episode is a great look at how putting people first, giving back, and running a smart operation can create lasting success in a competitive industry.