Going Green with a Global Leader in Food Retail, with David Schalenbourg, Technical Director at Delhaize Technics

What if the customer experience went beyond just the grocery store, and actually led to a better planet for us all? Our guest today is on a global mission to do just that. This episode features an interview with David Schalenbourg, Technical Director with Delhaize Technics .Standing at the forefront of sustainable retailing, Delhaize is one of the world’s largest food retail groups and a leader in supermarkets and e-commerce. On today’s episode David Schalenbourg joins us to talk about how facilities can play a crucial role in helping the environment, the cross-section between the customer experience and building responsibly, and how he plans to reduce carbon emissions completely within his organization by 2030. Guest Bio:David Schalenbourg is the Technical Director with Delhaize Technics. He is passionate about buildings and their impact on our lives. He is focused on rebuilding low footprint stores, warehouses and office space shooting for carbon positivity.—Guest Quote“When you realize how much energy we need to use to bring food to our plates, you really should have a look at it and do it in the most efficient way. It’s building better spaces, and creating a better environment, and seeing that the things you build can reduce the impact of what is being built because in fact, the assets of our planet are not limitless. We need to take that part and also be careful with our planet. Building only what we need and being as compact as possible with those buildings.” - David SchalenbourgTime Stamps *(04:31) David’s Journey to Facilities Management from Architecture *(6:30) Building Sustainability*(11:28) The Delhaize Experience *(13:34) Predictive Maintenance*(18:39) Delhaize Going Carbon Neutral *(24:15) Customer Experience vs. Sustainability Efforts *(30:06) How David Measures Success *(39:35) David’s Advice —Sponsor:Scale your facilities program as fast as you open new locations. With ServiceChannel Managed, you can leave the hard work to us, so you can focus on growth, without limits. ServiceChannel Managed - a collaborative, transparent, and cost-effective partnership. Visit Servicechannel.com to learn more.—Links Connect with David Schalenbourg on LinkedInConnect with Sid Shetty on LinkedinCheck out the ServiceChannel Website Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.