Graham Ross on Outstanding Claims with the Price Writer Ep 11

In this podcast episode, Jeremy interviews Graham Ross. Graham shares his journey from graduating in statistics to becoming a pricing expert and consultant. He discusses the challenges and evolution of pricing in the insurance industry, emphasizing the importance of data, analytics, and adapting to changing customer behaviours. Graham also touches on the impact of inflation, customer fairness regulations, and the need to understand customer psychology.  Don't miss this insightful discussion with a veteran in the field of insurance pricing. Tune in to gain valuable perspectives on the past, present, and future of this crucial aspect of the insurance industry.