Grant Menard: Building a $3 Million Detailing Business Without Ads - Creating Unforgettable Customer Experiences and Building Your Dream Team

On this episode of the Road to $1 Million podcast Josh interviews Grant Menard owner of Menard Premium Detailing located outside of Philadelphia, Pennsylvania. Grant started his detailing business back in 2018 out of his mom's garage after leaving his job in the pharmaceutical industry and has since built it into a +$3,000,000/year business. Today, over 60% of their sales comes from PPF and the other 40% comes from window tinting, ceramic coatings, and detailing. Today, Grant's business mostly runs itself and he is now involved with several other companies, but today's podcast is focused on Menard Premium Detailing.On the podcast Grant talks about how he got started detailing, creating unforgettable customer experiences, introducing PPF and tint, building a business strictly off referrals, and much more.Time Stamps:(0:00) - Intro(0:54) - How Grant Got Started Detailing(9:42) - Partnering W/ Dealerships(14:08) - Getting Clients Without Ads(17:20) - Asking For Referrals(23:42) - Building Trust(27:22) - How To Introduce PPF & Window Tint(32:33) - Creating Unforgettable Customer Experiences(41:23) - Grant's First Million(45:20) - The Art of Giving(53:15) - Grant's & Team Roles In The Business(1:04:07) - Personalizing Customer Experiences(1:08:55) - Growth & Goals(1:15:19) - Advice For Other DetailersMenard Premium DetailingWebsite - https://www.menardpremiumdetailing.comInstagram - https://www.instagram.com/menardpremiumdetailingBelk Detailing LLCWebsite - https://www.belkmobiledetailing.com/Instagram - https://www.instagram.com/belkmobiledetailing/Road to $1 Million YouTube - https://www.youtube.com/@Roadto1MillionDetailingInstagram - https://www.instagram.com/roadto1milliondetailing/