Grit, Grief and Spirit-Led Service: JeanAnn Saint Grace of Shop Talk Her Way

What does it take to build a service-first auto shop — and rebuild yourself after losing it all?In this episode of RTDB, Christy sits down with JeanAnn Saint Grace, host of Shop Talk Her Way, to talk about grit, grief, and what it really means to lead with service.JeanAnn spent more than a decade running a successful automotive service shop alongside her husband — until cancer took him. Now she coaches shop owners, carrying forward the philosophy that drove their business: service isn't a strategy, it's a standard.In this conversation, we cover:How JeanAnn found her footing in a male-dominated industry — and why that's starting to shift (yes, even at the top of NAPA)The energy transfer between shop owners and customers, and why it matters more than your marketingHow JeanAnn's spiritual practices carried her through grief — and how she quietly brings them into her coaching workWhat running a shop for 15+ years teaches you that no business course ever willWhether you're in automotive, entrepreneurship, or just navigating what comes after the hardest chapter of your life — this one is for you.Learn more about JeanAnn at jeanannsaintgrace.netListen to Shop Talk Her Way wherever you get your podcast content!Coach with Christy: thrivewithchristy.com