Groups Webinar Recap: Room Selections & What’s Next

In this episode of Flight Path, the Tern team recaps the highly anticipated groups webinar, dives into new features like room selections and end-to-end trip sign-up flows, and shares a behind-the-scenes look at how these game-changing updates came together. Plus, get a sneak peek at what’s coming next for Tern in 2025! Webinar Recap: Groups End-to-End Flow (00:46) The team reflects on how all the new group features—from room selections to trip sign-ups—came together to create a seamless and magical experience for clients and advisors. Room Selections Are Here! (01:38) Learn how Tern’s new room selection functionality lets clients easily choose rooms, quantities, and pricing, taking the pain out of lodging management for advisors. Improved Trip Sign-Up Flow (15:17) Brad walks through the sleek new account creation flow that eliminates friction, keeps clients engaged, and still ensures secure credit card authorizations. Reflections on 2024 (12:19) The team discusses the exciting journey of building groups, the feedback they’re already receiving, and why this is just the beginning for Tern’s vision of group travel. What’s Coming in 2025 (25:53) Hear about the roadmap for improving packages, optional add-ons, occupancy rates, and more to make Tern the ultimate tool for all group types, from custom itineraries to destination weddings. Offsite Preview & Holiday Plans (34:01) Get a behind-the-scenes look at Tern’s upcoming team retreat, their approach to year-end support, and how the team is preparing for an even bigger year ahead. Check out Tern's December Launch Webinar HERE. Join Tern’s Facebook Community: Facebook Group