EPISODE · Mar 11, 2025 · 22 MIN
顧客服務管理 - 什麼是奧客跟好客?
from 玻璃兄弟Glassbrothers玻科客 · host Glassbrothers玻璃兄弟
Send us Fan Mail 這一集我們來分析很有趣的議題- 顧客/奧克到底差異是什麼? ✔️ 聽懂顧客的「潛台詞」,預測衝突並提前化解。 ✔️ 用「有限成本」創造好客的長期價值。 ✔️ 建立團隊服務SOP,降低員工流動率。 ✔️ 學會自我保護,拒絕不合理要求的底線策略。 Support the show 玻璃兄弟Podcast 連結: https://linktr.ee/Glassbros?utm_source=linktree_profile_share<sid=dca9f187-21a4-4fb6-96eb-65f14b455125 Apple: https://shorturl.at/hDG17 Spotify: https://shorturl.at/ilGQ3
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顧客服務管理 - 什麼是奧客跟好客?
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This episode was published on March 11, 2025.
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