EPISODE · Sep 24, 2020 · 6 MIN
Handling an Upset Client
from Rasa Revelations · host Rasa Revelations
Angry team members, upset clients or residents, an angry boss - it isn't always easy to deal with those challenging situations. Michael shares a great story and his insights on how we can all benefit from empathizing and listening more.
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Handling an Upset Client
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This episode is 6 minutes long.
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This episode was published on September 24, 2020.
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