Hands-On vs Hands-Off Hospitality - Ben Wolff and Irene Wood Debate

Send us Fan MailBen Wolff and Irene Wood are two of the most successful entrepreneurs in the boutique glamping / unique stay space. Despite their similar results, their models of hospitality couldn't be more different.At Onera (Ben's landscape hotel), guests won't see any on-site staff for the duration of their stay. It's all about that privacy and seclusion. At The Fields (Irene's glamping site), staff will have a ton of interaction with guests, with community a centrepiece of the experience.We dive into both approaches; the pros and cons of each; and discuss which model might work best for you.LinksPosh OutdoorsSchedule a call re Posh OutdoorsGlampitect North AmericaAuberge ResortsOneraStayOasiThe FieldsListen to Ben's previous appearance on the pod on Apple Podcasts, Spotify or YoutubeListen to Irene's previous appearance on the pod on Apple Podcasts, Spotify or YoutubeNewbook - www.newbook.cloudInterested in learning more about Newbook? Book a software demonstration with one of their market consultants today and don't forget to mention you came from the Outdoor Hospitality Podcast to receive 15% off your Newbook subscription and your first month free. This offer is for Newbook Signature subscriptions only.This podcast is powered by Sage Outdoor Advisory, the industry leaders in feasibility studies and appraisals.