Hanna Finlay and the Mystery of the Answered Calls

Ep 10: Hanna Finlay: The case of the silenced ringing phone Show notes: Phone calls are the worst part of business - until you learn how to silence them! In today's episode, Rosie chats to lovely Hanna Finlay of Off-Site Reception about her unique white label reception service and how she has taken her business to the level of employing onsite staff members as well as running a team of VAs. If you're a VA curious about adding reception to your services, or a business owner who hates answering their phone - listen up. In this podcast, Rosie chats to Hanna about: · How she started as a virtual assistant and how she streamlined her business · How she is running 2 businesses - Off-Site Tradie and Off-Site Reception · The systems she has put in place to have a high-class reception service · Managing onsite staff members as well as a team of Virtual Assistants · How VAs can set up Hanna's white-label system to use in their business · Her plans moving forward · Handy tips for business owners on how to transition from answering their own phones to outsourcing Get more from Hanna here: www.offsitereception.com.au Call Hanna and her team on 1300393030 Find out more about her white label service here https://offsitereception.com.au/for-vas Follow Rosie here: Virtually Yours Virtually Yours on Facebook Virtually Yours on Instagram