Heart of Headland Boxes, Steve Williamson & Rick Strang

(1:17) Celebrating 1 Year of Heart of Headland: Karen Murrish shares the impact of the charity’s gift boxes for staff and patients at RCHT, with testimonials from recipients.(11:04) Improving Emergency Care: CEO Steve Williamson and Rick Strang discuss initiatives to enhance patient flow, streamline discharges, and boost staff well-being.(20:15) Nycki's Ally Tip: "Treat others how you’d like to be treated"—Nycki explores when this advice might need a twist!(22:42) eCare System Overview: Kenza Thompson-Hewitt and Mandy Gorton introduce the new eCare system, highlighting its benefits for non-clinical staff.Tune in live to The RCHT Radio Show for new interviews every Tuesday from 12pm to 2pm! Listen on CHBN, broadcasting on 100.8 FM in the Truro area, or stream online at chbnradio.org. You can also catch us on the CHBN radio app or simply ask your smart speaker to play CHBN radio.To all Royal Cornwall Hospitals NHS Trust staff: We welcome your stories and good news! If you have something to share or if there's a topic you'd like us to explore, please contact us at [email protected]. We'd love to hear from you.