High Reliability Culture
from Knowledge on the Go Hosted by Vizient Performance Improvement Collaborative
A high reliability organization is an organization that has experienced significant success in avoiding harm within an environment of high complexity and risk. These organizations create a collective state of mindfulness that produces an enhanced ability to discover and correct errors before they escalate into a crisis. Marilyn Sherrill discusses high reliability culture with Dr. Michael Leonard of Safe & Reliable Healthcare and Dr. Gena Futral from Vizient. Guest speaker: Michael Leonard, MD Founder, Chief Medical Officer Safe & Reliable Healthcare LLC Gena Futral, DHA, RN, CPHQ, FACHE Executive Principal, Reliability and Management Systems Vizient Moderator: Marilyn Sherrill, RN, MBA Performance Improvement Program Director Vizient Show Notes: [01:42] Background information about Safe & Reliable Healthcare LLC and culture. [02:30] Why Vizient has partnered with Safe & Reliable Healthcare LLC. [03:20] Safe & Reliable Healthcare’s high reliability framework. [05:13] The synergies between Vizient and Safe & Reliable Healthcare. [06:38] The importance of culture and why it is a starting point for this work. [09:00] Measuring culture: survey results and what that data means. [10:37] Vizient’s methodology for helping organizations along their high reliability journey, including LENS, Safe & Reliable Healthcare’s management and communication technology. [15:14] Advice for organizations considering a high reliability journey, and last thoughts. Subscribe Today! Apple Podcasts Amazon Podcasts Spotify Google Podcasts Android Stitcher RSS Feed
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