Highlight 7: How to Build Loyalty in Your Salon Team: Simple Tips Every Salon Owner Needs

In this highlight, Samara and Jen talk about how managing salon staff has changed over time. They explore how old, toxic work environments, where staff felt bad for taking sick days, are being replaced with more supportive and understanding workplaces. The hosts share their own stories about how they create a salon culture where employees feel safe taking time off when needed and comfortable sharing personal struggles. They explain why it’s so important to show care and understanding for your team.Samara and Jen talk about how a positive workplace can boost morale, making staff feel valued and more loyal. This support helps employees perform better and stay longer at their jobs. They also stress the importance of moving away from old-school management practices that were often harsh and uncaring. Instead, they suggest building a team-oriented culture, where everyone feels like they matter, from apprentices to senior staff.Samara and Jen also dive into how to manage apprentices by encouraging support rather than competition. They explain why treating all staff with respect and care creates a healthier, more productive salon environment. Whether you’re a salon owner or manager, these tips will help you create a workplace where your staff can thrive, feel appreciated, and stay loyal.00:00 Introduction to Staff Dynamics00:52 The Culture of Sick Days03:49 Changing Perspectives on Employee Well-being06:19 Supporting Staff Through Personal Challenges08:21 The Evolution of Apprenticeships10:33 Fostering a Positive Team CultureInspired? Listen to the full episode here:Apple: https://podcasts.apple.com/au/podcast/how-the-industry-has-changed/id1675792257?i=1000607029059Spotify: https://open.spotify.com/episode/75kVPXCaGaaMXbAubP2P7o?si=aa45cKdsS3qFTglkKudHtAYouTube: https://youtu.be/R1Qc7Rkr008?feature=sharedTo find out more about Salon Rising:https://www.salonrising.com/https://www.instagram.com/salonrising_/Mentioned in this episode:💛 A Limited Time Offer From Our Amazing Sponsor, Timely 💛➡ Timely is the easy to use booking and payments system that puts salon owners in control of the whole client experience from the first booking to final payment.➡ Salon Rising listeners get a 14 day free trial plus 50% off their first 3 months.➡ And until August 1st, when you activate with Payments, you'll also get a free Touchscreen terminal, worth $349 + GST.Use the code SALONRISING at checkout or click the link below to get started. Once you're set up, your Timely contact will take care of the rest. 👇Timelyhttps://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM