Hiring on WhatsApp: How Conversational AI Is Rewriting Frontline Workforce Management

from H.I.R.E.D. by iimjobs · host iimjobs.com

Frontline hiring today exists in two parallel realities. Businesses plan in weeks. Workers think in days. This widening gap between organisational processes and frontline expectations is costing industries time, talent, and billions in lost productivity.In this episode of the HIRED Podcast, Krishna Khandelwal, Founder & CEO of Hunar.ai, unpacks why traditional hiring models are failing frontline workforces and how conversational AI, powered through familiar platforms like WhatsApp, is changing the game.Check out the video episode on https://youtu.be/rbSVKtwhWs8Disclaimer: All views expressed in this episode are 100% personal and do not represent any official position. We are here to learn, unlearn, and maybe rethink how we hire.

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This episode was published on January 12, 2026.

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