Hotel Marketing Matrix
from Hoteliers’ Voice
How can hotels stay ahead in a rapidly evolving marketplace and effectively navigate the complexities of modern marketing? In this episode of Travel Market Life, we explore the key trends and challenges currently shaping the hospitality industry, with insights from experts at the Independent Hotel Show 2024. We discuss the vital role of data, personalisation, and branding in hotel marketing, with: Allard Alfrink from Cendyn, David Ohandjanian from Up Hotel Agency Catt Mcleod of Elegant Hotel Collection Chris Bowling of BWH Hotels Kalpdrum Raval from the Strand Palace As we explore the regulatory shifts impacting digital marketing and third-party cookie changes, our experts share strategies for leveraging first-party data and performance marketing to drive customer engagement and maximise revenue. We also reflect on the growing importance of branding and loyalty, particularly in encouraging direct bookings over OTA reliance. With insights and actionable advice hoteliers looking to adapt their marketing strategies, offering tools to boost visibility, personalise experiences, and stay ahead of industry trends. Travel Market Life is produced by Urban Podcasts.
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