Hotel Partner - How INua Collection uses guest data

In another of our Hotel Partner series, we look at how The iNUA Collection uses guest data to improve operations, enjoy efficiencies and develop guest experiences for commercial growth. We are joined by  Dylan Cole, Managing Director EMEA, Revinate and Emer Hallahan, Group Head of Marketing & Ecommerce, Cliste Hospitality and The iNUA Collection.Revinate is a  Guest Data Platform and guest communication solutions used by over 12,000 hotels worldwide. Cliste Hospitality is one of the largest operators and managers of hospitality venues in Ireland with 13 hotels and 1,200 rooms with a range of bars, restaurants, spas, and meeting and convention spaces. The iNUA Collection is a select group of 4 & 5 Star hotels each uniquely inspired by its team of passionate people, rich culture, and stunning surrounding landscapes. In this discussion we cover; Delivering better experiences and assisting hotel operationsSystems for hoteliers to harness guest dataThe commercial impactStaff engagementWhat’s next for guest dataListen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/ Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/ Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/