Hotel Partner - How The Berkeley staffs hospitality's frontline

This Hotel Partner episode explores how The Berkeley addresses recruitment and staffing on hospitality's frontline. We are joined by Steven Driscoll, Restaurant Operations Manager, The Berkeley and Florent Malbranche, CEO, brigad.coBrigad raised €35M to help industries tackle the staffing crisis and in 2022 supported 200,000 missions by more than 15,000 qualified self-employed professionals in 10,000 user establishments. Working in partnership,  The Berkeley, located in Knightsbridge, is a leading 5* hotel in London, the epitome of modern British luxury with Michelin-starred dining, award-winning cocktails, a rooftop pool, secret garden and luxury Spa. The team won ‘best themed afternoon tea’ 2023 in UK from Afternoon Tea Awards. Steven oversees 200 staff across hospitality food beverage. In this conversation we cover:Addressing challenges in hotel staff recruitmentBeing flexible around staffing and skills requirementsMeeting demand and guest expectationsHow recruitment is changingThe 3 things that makes hospitality attractive to work inMaking a more attractive hospitality in which to work Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/ Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/ Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/