Hoteliers' Voice S2E2 - Zetter Hotels - Overhauling the techstack for data intelligence

Scrapping an existing tech infrastructure is no easy feat, but Liutauras Vaitkevicius (LV),  Managing Director, Zetter Hotels, explains how he overhauled the tech stack and is using data intelligence, working with his team, to optimise performance.  LV tells us how they crafted the new experiences at its 3 centrally-located properties in London. Key points include: How to approach overhauling the hotel tech stack Identifying the core objectives and technology partnerThe ingredients that make up the Zetter stackUsing data to optimise value from guestsEngaging the teamChanging trends in revenue managementThe techstack includes: Apaleo, LightSpeed Commerce, HotelREZ Hotels & Resorts, Siteminder, Up Hotel Agency, GuestRevu, Foresight, Flexkeeping, Xero, PACE, OTA Insight and STR Report.Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/ Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/ Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/