Hoteliers' Voice S2E4 - Future Hotels - Luxury high-end hospitality underpinned by technology

How do you maintain the human-touch in high-end luxury hospitality with digital tools? Sotiris Kopatsaris, CEO  & founder Future Hotels and MD, Carpe Diem Santorini explains how technology helps staff to create the magic and authenticity to provide individual experiences to every hotel client protecting experiences that are not disrupted but augmented by technology.Key points include:Evaluating the digital performance of a hotelDeveloping a digitalisation benchmarkTools  in the tech stack for a high-end luxury hotelIdentifying  core tech partnersUndertaking a sustainability journeyThe tech stack includes MEWS, Siteminder, Atomize, Oaky, The Hotels Network, Juyo Hotel AnalyticsListen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/ Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/ Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/