Hoteliers' Voice S3E4 - How Outrigger Hospitality implemented a data culture

James Wilson, Director of Business Intelligence and Analytics Services from Outrigger Hospitality Group gives insight for Hoteliers' Voice Season 3 on how to get data buy in and create a data culture across the organisationOutrigger property blends seamlessly with its unique locale, offering a compelling guest experience with distinctive sense of place. With 38 properties and over 7,000 rooms in operation and/or development, Outrigger is a multi-branded portfolio while also managing properties part of top international hotel brands.In conversation with James, we discuss:1.    Importance of a data culture2.    Impact on the bottom line3.    Systems for data4.    Culture change and get buyin5.    Identify the right partnersOutrigger uses a number of different solutions including  Silverware, Opera PMS, RMS, Datavision, Amadeus Demand360, Duetto, Revinate, ForwardKeys, PowerBIListen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/ Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/ Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/