How AI and Role Clarity Drive Scalable Growth, Customer Experience and Ethics with Taylor McLemore

In this episode of Built to Scale: B2B Growth, we sit down with Taylor McLemore to explore how AI is transforming business operations, customer experience, and go-to-market strategies.Taylor shares how companies can scale more effectively by combining clear role definition with responsible AI adoption. From improving customer interactions with AI-driven voice agents to building trust through ethical systems, this conversation breaks down practical ways to grow without losing the human element.Taylor shares:• Why role clarity is critical for team alignment and scaling• How AI enhances customer experience and sales operations• The importance of AI ethics, transparency, and trust• How voice AI and automation improve accessibility and efficiency• Why human oversight and clear boundaries are essential in AI systemsIf you're scaling a B2B company or exploring AI-driven growth, this episode offers a practical framework for balancing automation with trust and performance.Taylor McLemore LinkedIn Profile: ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠