How AI is Changing the Way We Communicate

from The ActivateCX Podcast · host Frank Rogers

Learn more about RingCX https://activateCX.arroyo360.com/ringcx----Watch Frank Rogers with Special Guest Amir Hameed, discuss AI contact center solutions and how RingCentral has bet the farm on customer experience and artificial intelligence. Don't miss out on this insightful conversation!Chapters:00:00 What is the RingCX Strategy?04:40 Moving the Contact Center Forward in the Journey08:26 Betting the Farm11:28 Data is the New Oil14:01 Wisdom gained from Lessons Learned16:06 What we can expect next?18:35 Head over Heals21:56 The Non Sales Pitch23:26 Closing#podcast #contactcenter #ai #customerservice #salesstrategy

What this episode covers

Learn more about RingCX https://activateCX.arroyo360.com/ringcx ---- Watch Frank Rogers with Special Guest Amir Hameed, discuss AI contact center solutions and how RingCentral has bet the farm on customer experience and artificial intelligence. Don't miss out on this insightful conversation! Chapters: 00:00 What is the RingCX Strategy? 04:40 Moving the Contact Center Forward in the Journey 08:26 Betting the Farm 11:28 Data is the New Oil 14:01 Wisdom gained from Lessons Learned 16:06 What we...

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How AI is Changing the Way We Communicate

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This episode is 23 minutes long.

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This episode was published on August 19, 2024.

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