How AI Is Reinventing India's Jewellery Retail Experience | Techcetra | Salesforce x Mint

from Mint Techcetra · host Mint - HT Smartcast

PARTNERED Artificial Intelligence is changing retail in ways most customers never notice. In this episode of Techcetra in partnership with  @salesforce  Mint's Leslie D'Monte speaks with Avnish Anand, Board Member at ORRA Fine Jewellery and former Co-founder & CEO of CaratLane, about how AI is reshaping customer experience in luxury retail. From recreating the personalised service of India's traditional family jewellers to using voice, video and customer insights for hyper-personalised experiences, Avnish explains how AI is helping retailers build deeper customer relationships without losing the human touch. The conversation also explores: Why AI matters in jewellery retail Hyper-personalisation at scale How AI can preserve customer relationships across stores The role of Agentic AI in retail Why human interaction will always matter in luxury AI-powered jewellery design and customisation Building customer loyalty in the age of AI The future of retail technology If you're interested in AI, retail innovation, customer experience, marketing, or digital transformation, this episode offers valuable insights into how technology is changing one of India's oldest industries. #AI #RetailAI #AgenticAI #CustomerExperience #LuxuryRetail #Jewellery #ArtificialIntelligence #Salesforce #DigitalTransformation #Techcetra Learn more about your ad choices. Visit megaphone.fm/adchoices

Episode metadata supplied by the publisher feed · Published Jul 17, 2026

Embed this episode

Attribution link and audio player

NOW PLAYING

How AI Is Reinventing India's Jewellery Retail Experience | Techcetra | Salesforce x Mint

0:00 20:14

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

The Mint Door Podcast Drs Karen Tindall & Laura Schwindt Are you ready to move beyond burnout and unlock your true potential? The Mint Door Podcast features raw, honest conversations with high-achievers who are redefining success. Join us as they share their personal struggles, triumphs, and the strategies they use to thrive in a demanding world. Discover how to cultivate a holistic approach to well-being, enhance your leadership skills, and optimize your life for true fulfillment. Open the door to a life of purpose and impact with The Mint Door Podcast.Join us: https://www.themintdoor.net Hosted on Acast. See acast.com/privacy for more information. Top of the Morning Mint - HT Smartcast Top of the Morning is a daily podcast hosted by Nelson John, in which we bring you all the action from the global markets and the business world to kick-start your day on a well-informed note. This is a Mint production, brought to you by HT Smartcast Mint Podcast by Adam Levy Adam Levy Mint is your portal into the onchain creator economy. Learn more by visiting: https://adamlevy.io/mint. AI Rising Podcast HT Smartcast AI is all around us – in our search engines, when recommending movies or books, when playing video games, or even when making digital payments. AI flies airplanes, drives cars, helps speed up drug discovery, and even predicts the next storm. But the AI treadmill moves at a very rapid pace with its own pros and cons. Case in point, Generative AI like Chat GPT, Mid Journey, etc. So, dive into the world of AI with Mint's weekly podcast, AI Rising! Join Mint Sr. Associate Editor & Tech expert Leslie D'Monte and Convergence Catalyst co-founder and principal analyst Jayanth N Kolla as they speak to students, academics, business leaders, policymakers, lawyers, artists, gamers, and scientists to explore the impact of artificial intelligence (AI) in our lives and work. Uncover its wonders and drawbacks, like deep fakes and privacy concerns. Are we on the brink of AI sentience? Tune in to explore.This is a Mint production, brought to you by HT Smartcast.

Frequently Asked Questions

How long is this episode of Mint Techcetra?

This episode is 20 minutes long.

When was this Mint Techcetra episode published?

This episode was published on July 17, 2026.

Can I download this Mint Techcetra episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!