How AI-powered Lawhive plans to build a global consumer law firm

Pierre Proner is the CEO and co-founder of Lawhive. He joins the podcast to explain how his company is combining AI with a regulated law firm model to rethink consumer legal services. He shares how Lawhive pivoted from initially offering software to law firms, driven by a mission to improve access to legal help and reduce the inefficiencies in how consumer law is delivered.He discusses why selling software to traditional firms only went so far, with resistance tied to billable hours and legacy models. That led Lawhive to become a law firm itself, building an end-to-end AI operating system that supports everything from client intake to drafting and back-office work, with lawyers staying firmly “in the loop”.The episode also breaks down how the model works across markets. In the UK, Lawhive uses a consultancy-style platform, while in the US it operates through an Arizona ABS and a co-counsel network. Proner says the tech can significantly increase lawyer productivity and earnings by reducing non-billable work.Finally, he talks about growth. With over $100 million raised, Lawhive is now focused on scaling in the US through expansion and acquisitions, aiming to build a global consumer law firm powered by AI.The Non-Billable Podcast is sponsored by Legora. To find out more about Legora, visit: https://legora.com/ Today’s episode is also supported by Definely. To find out more about Definely, visit: https://www.definely.com/nonbillable Chapters00:01 Introduction01:20 From fintech to legal tech: the origin of Lawhive03:41 Building an AI operating system for consumer law06:19 Why selling software to law firms wasn’t enough07:47 Becoming a regulated law firm and changing the model10:03 Inside the Lawhive platform: AI across the full workflow13:05 Productivity gains, margins and lawyer economics17:05 UK vs US: consultancy model and co-counsel expansion21:06 Funding, US growth and the ambition to build a global consumer law firmAbout Non-BillableNon-Billable is the media company for modern legal professionals across private practice, in-house and legal tech.Visit our website: ⁠⁠https://www.nonbillable.co.uk