EPISODE · Jun 9, 2026 · 30 MIN
How Axfood Is Turning AI Into Customer Value, Not Just Cost Savings
from AWS - Smart Business Podcast · host AWS - Smart Business Podcast
Björn Blomqvist (Axfood) and Kellen O'Connor (AWS) on how a thin-margin grocery retailer stacks classical machine learning, generative AI and agentic experiments, and when efficiency stops being enough and the next gain has to come from the in-store moment. Recorded live at the AWS Summit in Stockholm.
What this episode covers
Björn Blomqvist (Axfood) and Kellen O'Connor (AWS) on how a thin-margin grocery retailer stacks classical machine learning, generative AI and agentic experiments, and when efficiency stops being enough and the next gain has to come from the in-store moment. Recorded live at the AWS Summit in Stockholm.
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How Axfood Is Turning AI Into Customer Value, Not Just Cost Savings
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