How Challenger Brokers Are Winning Clients in a Soft Market | TRP #171

Reinsurance brokers invest heavily in analytics, cat models, and back-office systems. Almost none of it faces the client. In a softening market where cheaper reinsurance is table stakes, Ben Rose and Tom Spier break down why the broker-client relationship is the one that actually needs the technology — and why most firms have completely overlooked it.WHAT YOU'LL LEARN:Why getting clients a cheaper deal is no longer enough to keep their business in a soft marketHow challenger brokers backed by private equity are forcing the big three to rethink their value propositionThe structural reason brokers can't build client-facing tools in-house (and why clients don't want them to)Why the broker who meets the client where they already work will win over the one with the flashiest portalWhat cedents should be looking for when choosing between ten credible brokers instead of threeCONNECT WITH US:Say Hello: ⁠[email protected]⁠Website: ⁠https://www.supercede.com⁠ LinkedIn: https://www.linkedin.com/company/supercedehq X: ⁠https://twitter.com/SupercedeHQ⁠ YouTube:⁠ ⁠⁠https://www.youtube.com/@SupercedeHQ⁠ RSS Feed: ⁠https://anchor.fm/s/7e741c8c/podcast/rss⁠ OUTLINE & TIMESTAMPS:00:00 Intro01:57 How Supercede Started04:06 The Real Friction Isn't Between Broker and Underwriter05:54 The Broker Landscape: From Big Three to Top Fifteen08:13 Hard Market vs Soft Market: How Broker Value Shifts09:19 Cheap Reinsurance Is Table Stakes — Now What?10:31 What Brokers Actually Spend Their Tech Budgets On12:34 The Gap: Nothing Between Broker and Client13:56 Why In-House Portals Don't Work for Clients14:48 Analytics & the PDF Report Problem16:08 Meeting Clients Where They Are17:48 Minimising Change Management by Using Existing Workflows