How Data and Delivery Are Reshaping Retail

Customer expectations for next-day and same-day delivery continue to rise, while brands face growing pressure to deliver seamless, personalized experiences across every channel. Behind both of these trends lies the same challenge: strong operational systems and high-quality data.On this episode of Deconstructing Data, Jessie and David are joined by Martin Balaam, CEO and Co-Founder of Pimberly, and Keith Gorney, Head of Global Supply Chain Services at Pivotree, to explore how supply chain innovation and product data strategy are shaping the future of retail and e-commerce.Martin brings deep expertise in product information management and digital asset systems that power accurate product data across digital commerce channels. Keith contributes more than two decades of experience leading large-scale supply chain transformation and omni-channel fulfillment strategies for global retailers.Together, they’ll unpack how faster delivery models, stronger product data foundations, and smarter retail infrastructure are transforming both customer experience and operational performance.Topics include:1. Fast Delivery Models: Transforming Supply Chain Operations2. Product Data Foundations: Powering Effective Advertising3. Next-Day Delivery: Shaping Retail Expectations4. Product Data Quality: Enabling Personalized Customer ExperiencesFrom fulfillment networks to product data ecosystems, this conversation explores how retailers can combine operational speed with data accuracy to compete in today’s increasingly demanding market.