How ERGs Can Drive Social Good by Driving Business Impact with David Casey

Many inclusion efforts lose funding and executive attention because they fail to demonstrate measurable impact on revenue, cost, or market performance. David Casey, former Chief Diversity Officer at CVS Health, brings over 25 years of experience scaling ERGs into enterprise-wide drivers of business results. He outlines a shift from internal activity to using ERGs as sources of market insight that improve product performance, customer relevance, and competitive positioning. This episode reframes ERGs from support structures into strategic assets that directly influence how the business grows and wins.