How Gamified Psychology Boosts Revenue Cycle Management Productivity

In this episode, Carol Wanke, Vice President, Post-Acute Revenue Cycle and Managed Care Operations - Sharp HealthCare, talks about how her practice added elements of game-play to create a fun, competitive, high-energy environment that helped boost revenue cycle management. You can also hear Carol speak at MGMA’s virtual healthcare event, the Medical Practice Excellence Conference October 19-21. Register today at mgma.com/mpec20 Thanks to R1RCM and to United Health Care for sponsoring this week’s show. To learn more about how to sustain positive practice performance, register for the upcoming event, “Positioning Your Physician Organization for Success in Times of Change”. The event is Thursday, October 8th at 1pm eastern. To register, please visit R1RCM.com/MGMA. And you can learn more about UHC and its efforts around interoperability by attending its interactive SPARK session on October 19th at the MGMA Medical Practice Excellence Conference or by visiting https://bit.ly/3lnTtgz ​If you like the show, please rate and review it wherever you get your podcasts. If you have topics you'd like us to cover or experts you'd like us to interview, email us at [email protected], or reach out to MGMA Sr. Editor and MGMA Insights podcast host Daniel Williams on Twitter at twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams. Allied Medical Waste is the premier medical waste and document shredding company for medical groups all over the United States. On average, Allied helps medical groups save up to 50% on their monthly costs. Allied is known for their great service and impeccable response times. Reach out today for a free quote! Allied has a special offer for all MGMA members: the first 2 months FREE of charge!Connect with us at [email protected] or call (801) 328-8581.