PODCAST · business
MGMA Podcasts
by MGMA
Welcome to the MGMA Podcast Network, your gateway to insightful discussions and expert analysis on key topics in healthcare management. Dive into a diverse array of shows tailored to meet the interests and needs of healthcare professionals like you. Explore the experiences and perspectives of trailblazing women in healthcare on "Women in Healthcare," or discover innovative strategies and solutions for your practice on "Business Solutions." Stay updated on the latest industry trends and news with "Week in Review," and gain valuable insights from industry leaders and MGMA members on "Member Spotlight." Don't miss our flagship show, "MGMA Insights," where we delve deep into the most pressing issues facing healthcare organizations today.Whether you're seeking inspiration, practical advice, or in-depth analysis, the MGMA Podcast Network is your trusted companion on your journey towards excellence in healthcare management. Tune in and join the conversation today!
Episodes
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Modernizing the Medical Practice Without Chasing the Next Shiny Tool, with BPM's Caila Cohen, Josh Schmidt, and Sven Jost
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with BPM partners Caila Cohen, Josh Schmidt and Sven Jost to explore what meaningful back-office modernization looks like in healthcare. Their conversation covers technology strategy, cybersecurity…
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Building Patient Trust Through Better Communication with Patient Experience Experts Chelsea Grear and Jasmin Barber
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Chelsea Grear, Patient Experience Specialist III, UT Physicians, and patient experience healthcare professional Jasmin Barber, MPH, LSSYB, to explore how thoughtful communication shapes the patient...
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Finding Hidden Capacity in Ambulatory Care with Chris Seaman
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Chris Seaman, vice president of enterprise sales at QGenda, to examine why expanding patient access requires more than hiring clinicians or building additional facilities. They discuss hidden...
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From Advocacy to Action: A Conversation with MGMA's 2026 Legislative Liaison of the Year Adam Pople
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Adam Pople, MGMA's 2026 Legislative Liaison of the Year, to discuss healthcare advocacy, legislative engagement, and the role practice leaders can play in shaping policy. Pople reflects on his...
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Growing With Healthcare: A Lifetime of Learning and Leadership with Tracy Bird, MGMA's 2026 Lifetime Achievement Award Winner
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams chats with Tracy Bird, MGMA’s 2026 Lifetime Achievement Award recipient, about a healthcare career shaped by curiosity, service, and enduring professional relationships. Bird reflects on entering medical practice...
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Taking Physician Compensation Beyond the Spreadsheet with Jamaal Campbell
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Jamaal Campbell, general manager of Physician Enterprise at Hallmark, to explore how healthcare organizations can simplify physician compensation, reduce administrative risk and give leaders faster...
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Turn Conference Conversations into Career Opportunities, with MGMA Annual Conference Speakers Kelly Miller and Jannine Walker
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Kelly Miller, product manager for Enterprise Information Systems Business at Fujifilm, and Jannine Walker, senior vice president of sales and business development at Human Assets. Ahead of their...
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AI vs. AI: The Next Generation of Revenue Cycle Management — A Conversation with ModMed's Rob Ware
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams has a conversation with Rob Ware, senior vice president and general manager of revenue cycle management at ModMed, about how artificial intelligence is reshaping medical billing and financial operations. Ware...
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Five Minutes to Reset: Mindfulness, Movement, and Burnout Prevention with Dr. David Klemanski
Earlier this year, MGMA Stat polling found that one in three physicians either retired or left their practice in the past year due to burnout, while nearly half of medical group leaders said physician burnout is getting worse. In this episode of the MGMA Insight Podcast Network, host Daniel...
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Why Workflow, Not Technology, Is Healthcare's Biggest Challenge: A Conversation with NextGen's G. Shah
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with G. Shah, Chief Product and Strategy Officer at NextGen Healthcare, to explore why healthcare organizations need to redesign workflows around patients and providers rather than simply layering on…
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A Year Later: Revisiting Ochsner Health's Award-Winning Patient Access Innovation with Sean Nguyen
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams speaks with Sean Nguyen of Ochsner Health about the evolution of Ochsner's award-winning spine care initiative, the power of clinician collaboration, practical applications of AI in healthcare, and what attendees...
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Looking Beyond Headcount: Rethinking Access, Workflows, and Telehealth with Drs. Pamela Ograbisz and Jamie Threatt
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams has a conversation with Dr. Pamela Ograbisz, vice president of clinical operations at LocumTenens.com, and Dr. Jamie Threatt, telehealth program director at LocumTenens.com, about the root causes of patient…
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From Burden to Bandwidth: Reducing Administrative Work in Healthcare
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Ranga Bodla, vice president of field and industry marketing at Oracle NetSuite, for a conversation about administrative complexity, workforce pressures, and how healthcare organizations can use AI…
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Finding the Human in the Machine — Dr. Michael Blackman on AI, Trust, and Smarter Workflows
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Dr. Michael Blackman, Chief Medical Officer at Greenway Health, to explore the evolving role of AI in medical practices — and why the human element remains essential. From ambient documentation to...
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The $150 Billion Blind Spot in Ambulatory Care That's Hiding in Plain Sight with Michelle Skinner
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams chats with Michelle Skinner, MBA, BSN, RN, chief clinical executive at Teletracking, about the growing complexity of ambulatory care and what it takes to keep patients connected to the right care at the right…
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Retention Isn’t Optional — Rethinking Physician Recruitment and Long-Term Success with AAPPR CEO Carey Goryl
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams chats with Carey Goryl, CEO of the Association for Advancing Physician and Provider Recruitment (AAPPR), about physician recruitment, onboarding, and — most critically — retention strategies. Carey shares fresh...
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Negotiating Beyond the Rate — A Conversation with Kevin Barron on Payer Strategy, AI, and Playing the Long Game
On this episode of the MGMA Insights Podcast Network, host and senior editor Daniel Williams sits down with Kevin Barron, vice president of payer relations at University Health in San Antonio. The conversation explores the realities of payer contracting, from aligning internal priorities to...
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What Behavioral Science Can Teach Healthcare About Patient Follow-Through — A Conversation with Sarah Waters, PhD
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Sarah Waters, PhD, founder of 50 West and a behavioral scientist trained at the London School of Economics. They explore how behavioral science can reshape patient engagement, reduce no-shows,...
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From Fire Hose to Field Guide — A Conversation with MGMA's Cristy Good on Turning Questions into Solutions
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with longtime MGMA leader and senior editor Cristy Good for a wide-ranging conversation about MGMA’s 100th anniversary, the evolution of Ask an Advisor, and how members can better navigate MGMA’s…
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MGMA DataDive, Done Right: Understanding Provider Compensation with Data Experts Jennifer Sanchez and Liz Gurley
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Jennifer Sanchez and Liz Gurley, data experts at MGMA, to kick off a limited series focused on MGMA data — how it’s collected, how it’s used, and how medical groups can apply it with confidence.…
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Beyond the “Partnership Track” and What Physicians Expect Now — A Conversation with Tara Ossek and Matt Phillips
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Tara Ossek, Senior Vice President of Recruiting at Jackson Physician Search, and Matt Phillips, Managing Director at City Capital Advisors to examine the growing pressure points reshaping physician...
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"More Guts Than Brains" — Resilience, Reinvention, and Lifelong Learning with MGMA Fellow Pat Kroken
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams has a wide‑ranging conversation with Pat Kroken — MGMA Fellow, healthcare communications leader, and competitive powerlifter — about resilience, career reinvention, and the unexpected paths that shape leadership…
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Leading Through Change, Staying Grounded in Purpose — A Conversation with Melanie Stohl, Chair of Minnesota MGMA Board
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Melanie Stohl, director of pediatrics for the Pediatric Service Line at M Health Fairview and current chair of the Minnesota MGMA board. Melanie shares her leadership journey — from revenue cycle...
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Reflecting on 100 Years of MGMA | Leadership, Change, and What Comes Next
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Dave Gans, longtime MGMA leader and historian, and Akash Madiah, MGMA’s acting CEO, to mark a major milestone — 100 years of MGMA. Together, they reflect on MGMA’s origins in 1926, the enduring…
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Thirty Years, One Practice, and a People‑First Mindset — a conversation with practice administrator Tawnya Capps
On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Tawnya Capps, CMPE, ACMPE, practice administrator at Colorado Cardiovascular Surgical Associates. In this MGMA member spotlight, Tawnya reflects on nearly 30 years in the same practice — starting…
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AI by Design in Healthcare: Rethinking the EHR from the Ground Up, with Greenway Health's Dr. Michael Blackman
On this episode of the MGMA Business Insights Podcast, host and senior editor Daniel Williams, sits down with Dr. Michael Blackman, Chief Medical Officer at Greenway Health, to explore how artificial intelligence is moving beyond standalone tools and becoming embedded directly into core…
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What Practice Leaders Need to Know About Today’s Compliance Risks with Michelle Wright
On this episode of the MGMA Insights Podcast, Host and Sr. Editor Daniel Williams, sits down with Michelle Wright, strategic advisor and board director with more than 30 years of experience across payers and providers. Michelle shares lessons from her career spanning actuarial science, health…
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From Capitol Hill to the Clinic: Incoming MGMA Board Chair Jeff Smith on Burnout, Prior Authorization, and the Future of Care
This episode of the MGMA Insights Podcast opens with Jeff Smith, CEO of Piedmont Healthcare and MGMA’s incoming board chair, delivering testimony before the U.S. Senate Special Committee on Aging. Speaking on behalf of MGMA members, Jeff laid out the real-world consequences of administrative…
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Benefits‑Based Medicine: Rethinking Guidelines, Evidence, and Patient Decision‑Making with Brian Gietzen
On this episode of the MGMA Insights Podcast, host Daniel Williams, senior editor at MGMA, welcomes Brian Gietzen, MD, medical director at Legacy Medical Group, for a thoughtful conversation on a care philosophy his practice calls benefits‑based medicine. Dr. Gietzen shares how this approach...
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Succession Planning Done Right, with Bob Bush: Prepare Your Practice Before It’s Too Late
In this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Bob Bush, a seasoned healthcare executive and MGMA leader, to explore one of the most overlooked — and perhaps most critical — aspects of medical practice management: succession planning. Drawing...
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Women in Healthcare Leadership: Mentorship, Boundaries, and Building Community
In this special MGMA Insights Podcast episode for Women’s History Month, Daniel Williams, senior editor at MGMA and host of the MGMA Podcast Network, speaks with Cheryl Mongillo, Delores McNair and Paola Turchi, facilitators of MGMA’s Women Healthcare Leaders Resource Group. The dynamic...
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Doing Different Things Differently: Practical Innovation for Medical Practices in an AI‑Driven World with Tucker Bryant
“Google showed me how to innovate. Art taught me how to do it differently.” On this episode of the MGMA Insights Podcast, Sr. Editor and host Daniel Williams sits down with Tucker Bryant, a former Silicon Valley leader turned poet and keynote speaker, to explore what innovation really means in...
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Healthcare Staffing Transitions: How Leaders Protect Patient Care During Workforce Changes
In this episode of the MGMA Business Insights Podcast, Sr. Editor and Host Daniel Williams is joined by Amy Otto and Kyle Hadley of LocumTenens.com to explore how transition management can help healthcare organizations maintain continuity of care during periods of staffing change. Together, they...
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Recruiting Physicians in 2026: Doug Lewis on Changing Expectations and Workforce Strategy
On this episode of the MGMA Insights Podcast, Sr. Editor and host Daniel Williams is joined by Doug Lewis, Vice President of Talent Acquisition at Sentara Health and board member of the Association for Advancing Physician and Provider Recruitment (AAPPR). This episode explores the continually...
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17% Moments: Emotional Intelligence and Leadership Under Pressure with Steve Gutzler
On this episode of the MGMA Insights Podcast, Sr. Editor and host Daniel Williams is joined by Steve Gutzler, nationally recognized leadership expert and opening keynote speaker at the 2026 MGMA Financial Conference in Phoenix. This episode explores how emotional intelligence, stress regulation,...
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Business Solutions: Cut Practice Costs Without Changing How You Buy with MGMA BestPrice
On this episode of the MGMA Insights Podcast — Business Solutions, Sr. Editor and host Daniel Williams sits down with Casey Benefield, Senior Director of National Account Sales at MGMA BestPrice, and Christy Farrow, Director of Channel Partnerships at HealthTrust. Together, they unpack how MGMA...
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Crack the Code & Build Trust: Communication Lessons From Undercover Cop Pamela Barnum
This week on the MGMA Insights Podcast, Sr. Editor and host Daniel Williams chats with communication strategist Pamela Barnum, MPA, JD, whose undercover law‑enforcement career and time as a federal prosecutor offer a masterclass in reading people fast. Their conversation dives into those…
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Building a People‑First Practice: Adaptability, Conflict Resolution, and Better Onboarding with Amy Lafko
On this episode of the MGMA Insights Podcast, Sr. Editor and host Daniel Williams sits down with returning guest Amy Lafko — MGMA consultant, speaker, creator of the People First Method, and author of People First. Amy shares practical, immediately usable strategies for medical practice leaders...
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The Sneaky Metrics Sabotaging Your Revenue Cycle — and How to Fix Them, with Aaqil Khan
On this episode of the MGMA Insights Podcast, Sr. Editor and host Daniel Williams sits down with Aaqil Khan, RCM consultant at Collectly, to uncover the “sneaky metrics” hiding inside your revenue cycle. These overlooked indicators can quietly erode patient collections, increase costs, and create...
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Winning the Recruitment Race — Christy Bray on 2026’s New Rules
On this episode of the MGMA Insights Podcast, Sr. Editor and Host Daniel Williams welcomes Christy Bray, MHA, CPRP‑DEI, Chief Customer Officer at PracticeLink and host of the Workforce Wisdom podcast. As MGMA kicks off 2026 with a month‑long focus on workforce issues — recruitment, retention,...
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Recruit Smarter, Retain Longer: A Conversation with Jessica Minesinger on Building Belonging from Day One
In this episode of the MGMA Insights Podcast, Sr. Editor and Host Daniel Williams chats with Jessica Minesinger, founder and CEO of Surgical Compensation and Consulting, about some of the most pressing challenges facing medical practice leaders in 2026. From physician shortages and recruitment...
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MGMA Insights Podcast Best of 2025: Staffing, Technology, and Well-Being in Medical Practice Management
In this special New Year’s Eve episode of the MGMA Insights Podcast, host Daniel Williams looks back at three of the most impactful conversations from 2025. These highlights focus on the biggest challenges and opportunities facing medical practice leaders today: Finding and keeping good people...
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Leading with a Go-Giver Mindset: How Collaboration and Mentorship Can Drive Success in Medical Practice Management
In this episode of the MGMA Insights Podcast, Sr. Editor and host Daniel Williams talks with Carol Ittig, MBA, FACMPE, Practice Administrator at Children’s Orthopedics and Scoliosis Surgery Associates in St. Petersburg, Florida. Carol shares her journey from healthcare administration student to...
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Building Resilient Teams in Rural Healthcare: Lessons from Anthony Schirer, Cheyenne OBGYN
In this episode of the MGMA Insights Podcast, host Daniel Williams reconnects with Tony (Anthony) Schirer, executive director of Cheyenne OBGYN and long-time MGMA member. Tony shares his journey into healthcare, the evolving role of technology in medical practices, and practical strategies for...
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Leveraging AI Solutions to Modernize Prior Authorization in Medical Practices, with Dr. Paola Ballester
In this episode of the MGMA Insights Podcast, Sr. Editor and host Daniel Williams sits down with Paola Ballester, MD, pediatric hospitalist, medical director for utilization management, and senior physician advisor at a large, freestanding academic children’s hospital and regional pediatric...
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Finding Hidden Revenue and Building Human Connection: A Conversation with Jimmie Richmond of Banner Health
On this episode of the MGMA Insights Podcast, host Daniel Williams, Senior Editor at MGMA, sits down with Jimmie Richmond, MPH, CHFP, CMPE, CPC, Financial Analysis Consultant at Banner University Medical Center. Jimmie is both a longtime MGMA member and a volunteer on MGMA’s new Human Resources &...
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Mentorship, Retention, and Growth: Insights from Physician Practice Management with Allen Alongi
In this episode of the MGMA Insights Podcast, Sr. Editor and host Daniel Williams speaks with Allen Alongi, MBA, PMP, SSGB, Physician Practice Manager at Northside Hospital in Marietta, Georgia, and one of the newly appointed members of MGMA’s Human Resources and Compliance Advisory Board. Allen...
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A New Era of Clinical Information Exchange: What Practice Leaders Need to Know About TEFCA and QHINs
In this episode of the MGMA Insights Podcast, Sr. Editor and host Daniel Williams speaks with Justin McMartin, Director of Product Innovation at Surescripts, about one of the most important developments in U.S. healthcare interoperability: TEFCA and Qualified Health Information Networks (QHINs)....
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Empowering Healthcare Leaders: Delores McNair on Mentorship, Authenticity & the Power of “We”
In this inspiring bonus episode of the MGMA Podcast, recorded live at the 2025 MGMA Leaders Conference in Orlando, Senior Editor Daniel Williams sits down with Delores McNair—speaker, mentor, and longtime MGMA leader—who brings her trademark energy and authenticity to a conversation about...
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A Rural Healthcare Leadership Journey with Macy Dotty, 2025 MGMA Future Five Honoree
In this episode, Sr. Editor and host of the MGMA Insights Podcast, Daniel Williams, MBA, MSEM, sits down with Macy Dotty, Clinic Director of Interventional Pain, Neurology, Urology, and Visiting Specialists at Cuyuna Regional Medical Center in Crosby, Minnesota — and one of MGMA’s 2025 Future…
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ABOUT THIS SHOW
Welcome to the MGMA Podcast Network, your gateway to insightful discussions and expert analysis on key topics in healthcare management. Dive into a diverse array of shows tailored to meet the interests and needs of healthcare professionals like you. Explore the experiences and perspectives of trailblazing women in healthcare on "Women in Healthcare," or discover innovative strategies and solutions for your practice on "Business Solutions." Stay updated on the latest industry trends and news with "Week in Review," and gain valuable insights from industry leaders and MGMA members on "Member Spotlight." Don't miss our flagship show, "MGMA Insights," where we delve deep into the most pressing issues facing healthcare organizations today.Whether you're seeking inspiration, practical advice, or in-depth analysis, the MGMA Podcast Network is your trusted companion on your journey towards excellence in healthcare management. Tune in and join the conversation today!
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Frequently Asked Questions
How many episodes does MGMA Podcasts have?
MGMA Podcasts currently has 782 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is MGMA Podcasts about?
Welcome to the MGMA Podcast Network, your gateway to insightful discussions and expert analysis on key topics in healthcare management. Dive into a diverse array of shows tailored to meet the interests and needs of healthcare professionals like you. Explore the experiences and perspectives of...
How often does MGMA Podcasts release new episodes?
MGMA Podcasts releases new episodes frequently with a large back catalog of 782 episodes. Check the episode list for recent publication dates.
Where can I listen to MGMA Podcasts?
You can listen to MGMA Podcasts on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts MGMA Podcasts?
MGMA Podcasts is created and hosted by MGMA.
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