How Generational Gaps Are Costing Your Business with Mary Cooney

EPISODE · Jul 24, 2025 · 51 MIN

How Generational Gaps Are Costing Your Business with Mary Cooney

from Experience Leadership - The Small Business Podcast · host Marc Haine

Transform Workplace Culture Through Generational Engagement with Mary Cooney Companies are bleeding money—and not because of a bad quarter or an industry shake-up. No, this financial drain is self-inflicted. Every year, businesses lose up to $1 trillion (yes, with a “T” 💰) due to turnover, disengagement, and teams that just can’t seem to get along. And guess what? A major culprit is generational disconnects. Boomers think Millennials are entitled. Millennials think Boomers refuse to retire. And Gen Z? They’re just trying to figure out why we still use email. 🤷‍♂️ Connect with Mary As founder of Generation IQ, Mary brings over 20 years of experience as a university professor, having taught Gen X, Millennials, and Gen Z. She’s helped organizations like Wayne State University, Blue Cross Blue Shield of Michigan, Wayne County Third Circuit Court, and Consumers Energy bridge generational gaps for better communication, retention, and equity. Connect with Mary https://generationiq.net/    / marycooney     ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com [email protected] http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

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How Generational Gaps Are Costing Your Business with Mary Cooney

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