How He Grew to 100 Customers in 12 Months (Poop Scooping Success Story)

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759In this episode of The Local Podcast, Clay interviews Chris Frantz, the founder of Roover Scoopers, a fast-growing pet waste removal company serving the Portland metro area. With over 20 years in the tech world, Chris shares how he transitioned from corporate life and a stressful junk-hauling business into the booming poop-scooping industry—and how he built a scalable, system-driven operation from scratch.Chris breaks down the realities of running a profitable pet waste removal business, including route planning, advertising, sweep-and-go automations, customer retention, building trust, and managing seasonal fluctuations. Clay also dives into how Google reviews and consistent online reputation management can accelerate growth for local service businesses.Whether you're an aspiring scooper, an active operator, or a local business owner searching for marketing clarity, this episode is packed with insights, mindset shifts, and practical business strategy.About Roover ScoopersWebsite: https://roverscoopers.com/Facebook: https://www.facebook.com/profile.php?id=61567136984335Instagram: https://www.instagram.com/rover.scoopers/Youtube: https://www.youtube.com/@RoverScoopers/shorts🔥 What This Episode Covers• Chris’s journey from tech to service entrepreneurship• Why poop scooping is more scalable and less stressful than junk hauling• How he launched his business on January 1st and hit 100+ clients• Seasonal trends and the realities of the “spring rush”• Route building across a major metro and how density compounds• Ad strategy: Facebook, YouTube, omnipresent campaigns, and creative refreshes• Sweep & Go + HighLevel workflow for automations• Customer psychology, common misconceptions, and the REAL value of waste removal• Handling negativity online and responding with kindness• How reviews impact rankings and conversions• Fear of scaling and how to invest confidently in growth• What newcomers need to know before starting a scooper business• Building toward 300 clients and scaling beyond• Clay’s breakdown of how Review Harvest accelerates local business success⏱ Timestamps00:00 – Meet Chris Frantz from River Scapes00:20 – Chris’s background & transition from tech00:51 – Discovering the poop-scooping industry02:10 – Scooping vs. junk hauling03:39 – Starting the business & early systems04:05 – First jobs and the “spring rush”05:18 – Client growth and marketing strategies06:57 – Portland market breakdown07:08 – Route planning & density08:43 – Challenges of scaling09:12 – Advertising strategy & ad spend10:06 – Using Sweep & Go + HighLevel12:15 – Learning ads & running YouTube/Facebook campaigns13:03 – Why video ads convert better16:35 – Seasonal performance shifts17:19 – Common misconceptions about scooping18:48 – Customer value stories20:01 – Chris’s most meaningful client experience21:17 – Review Harvest’s impact on growth22:42 – Customer service, kindness & community25:06 – Seasonal challenges & scaling fears26:33 – Preparing for growth & hiring27:23 – Review Harvest dashboard insights28:42 – Why Google reviews matter30:00 – Future goals & scaling to 300 clients31:49 – Advice for new scoopers32:48 – Reinvesting for consistent growth34:19 – Final thoughts