How Hilton Worldwide Has ‘Future-Proofed’ its Loyalty Program
from Total Retail Talks Hosted by Joe Keenan
In episode 160 of Total Retail Talks, recorded at the Customer Relationship Management Conference (CRMC) in Chicago, Jonathan Wardman, vice president, customer platforms, and Danelle Williams, senior director, global loyalty platform, both of Hilton Worldwide, discuss the hotel chain's loyalty program, Hilton Honors, and how data and technology are being used to future-proof its continued…
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This episode was published on August 27, 2018.
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