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How Important is the Customer Experience? episode artwork

EPISODE · Sep 25, 2020 · 4 MIN

How Important is the Customer Experience?

from Rasa Revelations · host Rasa Revelations

Being "customer-centric" is one of the highest priorities of most corporations; however, there is widespread failure in achieving this from consumers standpoint. Michael explores the widening expectation gap in delivering superior service and experiences.

Episode metadata supplied by the publisher feed · Published Sep 25, 2020

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How Important is the Customer Experience?

0:00 4:33

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This episode was published on September 25, 2020.

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