EPISODE · Jan 19, 2026 · 36 MIN
How Intuit Uses AI, Human Experts for Workflows
from Tech Disruptors · host Bloomberg
Powering businesses to accomplish their daily work remains Intuit’s central mission, using AI and a network of human experts to accomplish a wide range of business tasks for more than 100 million customers, from closing accounting books, processing payroll to preparing taxes. In this Tech Disruptors podcast episode, Intuit CTO Alex Balazs speaks with Bloomberg Intelligence analyst Niraj Patel about the company’s evolution from a provider of desktop products to its latest AI agents. Balazs also touches on its data-scale differentiator, how GenAI is reshaping software and Intuit’s future position as a financial-operating system.Tech Disruptors: Listen to this episode on Apple Podcasts and Spotify.
What this episode covers
Powering businesses to accomplish their daily work remains Intuit’s central mission, using AI and a network of human experts to accomplish a wide range of business tasks for more than 100 million customers, from closing accounting books, processing payroll to preparing taxes. In this Tech Disruptors podcast episode, Intuit CTO Alex Balazs speaks with Bloomberg Intelligence analyst Niraj Patel about the company’s evolution from a provider of desktop products to its latest AI agents. Balazs also touches on its data-scale differentiator, how GenAI is reshaping software and Intuit’s future position as a financial-operating system.Tech Disruptors: Listen to this episode on Apple Podcasts and Spotify.
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How Intuit Uses AI, Human Experts for Workflows
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