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How Is Gen AI Personalizing Travel Experiences According to Idan Ganot of SkyTeam?

EPISODE · May 14, 2024 · 20 MIN

How Is Gen AI Personalizing Travel Experiences According to Idan Ganot of SkyTeam?

from AWS - Smart Business Podcast · host AWS - Smart Business Podcast

SkyTeam is a global airline alliance focused on providing an integrated and responsible travel experience for customers. SkyTeam offers SkyPriority services, allowing travelers from various member airlines to enjoy priority services at airports around the world. Technology lead Idan Ganot discusses their extreme focus on customer experience, how SkyTeam translates their values - responsible, smart, and seamless - into digital services, and how they use Generative AI to make the travel experience with one of the SkyTeam airlines even more personalized.

What this episode covers

SkyTeam is a global airline alliance focused on providing an integrated and responsible travel experience for customers. SkyTeam offers SkyPriority services, allowing travelers from various member airlines to enjoy priority services at airports around the world. Technology lead Idan Ganot discusses their extreme focus on customer experience, how SkyTeam translates their values - responsible, smart, and seamless - into digital services, and how they use Generative AI to make the travel experience with one of the SkyTeam airlines even more personalized.

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How Is Gen AI Personalizing Travel Experiences According to Idan Ganot of SkyTeam?

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This episode is 20 minutes long.

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This episode was published on May 14, 2024.

What is this episode about?

SkyTeam is a global airline alliance focused on providing an integrated and responsible travel experience for customers. SkyTeam offers SkyPriority services, allowing travelers from various member airlines to enjoy priority services at airports...

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