How Lime Technologies Adds AI to CRM Without Breaking What Customers Love

from AWS - Smart Business Podcast · host AWS - Smart Business Podcast

Johan Andersson (Lime Technologies) and Ganesh Shenoy (AWS) on bringing AI Agents into a 35-year-old Swedish CRM, and how to lift sales, marketing and support teams without breaking the simplicity and trust that got Lime Technologies there in the first place. Recorded live at the AWS Summit in Stockholm.

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This episode is 28 minutes long.

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This episode was published on June 9, 2026.

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