EPISODE · Mar 3, 2024 · 34 MIN
How Margin and Regulations will Change the Future of Fintech
from The ActivateCX Podcast · host Frank Rogers
OUR GUEST...Basile Senesi is the CRO of Arc.tech, a leading FinTech firm, empowering startups with modern financial products---------------------------TO BE SURE...Fintech is a vertical disruptor, bringing radical change and transformation in the Financial Services space. The changes are pushing the boundaries of regulation, security, privacy, and customer experience. FIND OUT...how Basile and Frank (Your Host from Arroyo360) view the changing Financial Services vertical from the Fintech Perspective. Why the tension between achieving sustainable margins and regulatory compliance pose an obstacle that must be overcome.WHAT IF...your Financial Services business is struggling with CX change, what technologies to buy, how to light up your culture with customer centricity. Then you need guidance and proven frameworks, combined with your inside knowledge and feel for your business. TAKE AWAY...Expect to learn what you would from experienced business and digital transformation practitioners. Understand how employing new technologies like AI and staying on point with culture and customer Experience can lead to building a more competitive and sustainable business.Extra Stuff:Learn more about the ActivateCX Framework → https://activateCX.arroyo360.com/ActivateCXtodayALSO, WE WOULD LOVE YOUR SUPPORT!! * / activateCX@arroyo360---------------------------#fintech, #customerexperience, #employee experience, #podcast, #contact center ai, #contact center solutions, #cloud contact center, #enterprise contact center, #customer experience technology, #call center phone systems, #cloud #call center solutions, #customer care call center, #contact center consulting, #contact center consulting group
What this episode covers
OUR GUEST...Basile Senesi is the CRO of Arc.tech, a leading FinTech firm, empowering startups with modern financial products --------------------------- TO BE SURE...Fintech is a vertical disruptor, bringing radical change and transformation in the Financial Services space. The changes are pushing the boundaries of regulation, security, privacy, and customer experience. FIND OUT...how Basile and Frank (Your Host from Arroyo360) view the changing Financial Services vertical from the F...
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How Margin and Regulations will Change the Future of Fintech
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