How Might We Truly Put the Learner at the Center of the Learning Conversation? with Chris Skees

In this episode, Tracy Clark interviews Chris Skees, a learning product manager at Cisco Meraki, about putting the learner at the center of the learning conversation. Chris shares his background and journey in the learning and development field, highlighting the importance of understanding personas and meeting learners where they are. He emphasizes the need for learning professionals to talk to learners and gather data to validate assumptions and make informed decisions. Chris also discusses the importance of measuring learning outcomes and connecting learning initiatives to business goals. He envisions a future where learning is personalized and engaging, leveraging technology to anticipate learner needs and provide targeted support. In this conversation, Tracy and Chris explore the concept of a product mindset and how it can transform the way L&D professionals approach their work. They also discuss the learner-centered approach of Justin Welsh and the power of listening to learners' needs.  For more information, check out the resources Chris shared below: Books Transformed by Marty Cagan https://amzn.to/3TqRxXm Podcasts The Learning & Development Podcast: Developing A Digital Mindset With Myles Runham https://podcasts.apple.com/us/podcast/developing-a-digital-mindset-with-myles-runham/id1466927523?i=1000514937966 The L&D Career Club Podcast: How to Become a CLO with David James https://podcasts.apple.com/us/podcast/how-to-become-a-clo-with-david-james/id1540650959?i=1000609468785 Courses Justin Welsh: LinkedIn OS https://learn.justinwelsh.me/linkedin Socials LinkedIn https://www.linkedin.com/in/cskees/